Turn every conversation into a sale. Our AI Chat Service understands your customers, answers their questions, and converts them into buyers—all while you sleep.
Kaundle AI Assistant
Online 24/7
Do you have vegetarian options?
Yes! We have 5 vegetarian dishes. Our top seller is the Garden Buddha Bowl 🥗. Would you like to see the full menu or place an order?
I'd like to order the Buddha Bowl
✓ Order confirmed! Your Buddha Bowl will be ready in 15 mins. Total: RM18.90
2.4k
Conversations Today
89%
Converted
428
Orders
Sale Completed
RM156.00 via WhatsApp
Seamlessly integrated with platforms your customers love
Give your customers 24/7 expert support that actually understands your business and drives sales.
Answers queries using your specific business knowledge. Train it once, let it handle thousands of conversations with accurate, contextual responses.
Understands customer needs and tracks their intention to buy. Builds detailed profiles to identify hot leads and ready-to-purchase customers.
Turns conversations into sales instantly. Customers can browse, select, and purchase directly within the chat—no app switching needed.
Marketing flows that actually feel human. Target customers based on their intent and behavior with personalized campaigns that convert.
Create and distribute smart vouchers that drive repeat purchases. Track redemption, measure ROI, and automate loyalty rewards.
Business-to-business AI API to interact with your business flow. Integrate our AI into your existing systems and workflows.
Interactive conversation flows on WhatsApp. Guide customers through purchases, bookings, and support with rich, engaging experiences.
Track and optimize every step of the customer journey. Measure what works and continuously improve your conversion rates.
Everything kaundle-chat does for your business — omnichannel conversations, AI automation, bookings, and knowledge — all in one customizable platform.
As a Meta Technical Partner, Kaundle connects WhatsApp, Facebook, Instagram and TikTok into a single intelligent inbox — with AI reply assist, shared team collaboration, and automation built in.
Features
Benefits
Kaundle · Unified Inbox
Sofia · WhatsApp
Hi, is the firming serum back in stock?
Daniel · Instagram
Can I book a facial for this Saturday? 💆
Aina · TikTok
Saw your video! How much is the bundle set?
✨ AI reply assist
Good news Sofia, the serum is back! Shall I reserve one for you?
AI handles the routine, and seamlessly escalates complex or sensitive conversations to your human agents — with full context, sentiment analysis, and priority routing.
Features
Benefits
AI → Agent Handover
I was charged twice for my order and nobody is helping! 😠
Negative sentiment detected
Escalating to human agent · Priority: High
Agent Mei · joined with full context
Hi, I'm so sorry about this. I can see the duplicate charge — refunding it for you right now.
✓ Resolved in 2m 14s · Customer sentiment: 😊 Positive
AI automatically follows up with leads and sends booking reminders before appointments — reducing no-shows and turning cold conversations into confirmed sales.
Features
Benefits
AI Follow-Up Engine
Follow-up scheduled · Lead: James
Asked about pricing 2 days ago, no reply
✨ AI auto follow-up
Hi James! Still thinking it over? Here's 10% off your first month — valid till Friday 🎁
Yes! Let's do it. Sign me up 🙌
📅 Booking reminder sent
Appointment tomorrow 2:00 PM · Confirmed ✓ · No-show risk: Low
Customers send photos — a damaged parcel, a skin concern, a product they want — and AI analyzes the image, understands it, and responds with the right answer or recommendation.
Features
Benefits
AI Vision
Customer sent a photo
🔍 Image analysis
I can see the seal is damaged — so sorry! A replacement is on the way, no return needed. 🚚
Bookings, orders and transactional records are captured directly inside the conversation. Every sale, appointment and payment is tracked and synced automatically.
Features
Benefits
Live Transactions
Booking confirmed · #BK-2041
Facial treatment · Sat 2:00 PM · via WhatsApp
RM180
Order paid · #OR-9832
2x Serum bundle · via Instagram
RM258
Transaction record synced
Full history · Customer profile updated
Auto
428
Orders
96%
Show rate
RM48k
Revenue
AI searches your documents with fuzzy search that understands complex files, then guides customers through intelligent knowledge flows — accurate answers, every time.
Features
Benefits
Knowledge Engine
"wat's ur refund polcy for opened items?"
Refund_Policy_2024.pdf · §3.2
FAQ — Returns & Exchanges.docx
Opened items can be exchanged within 14 days with receipt. Would you like me to start an exchange for you?
Powerful AI customer engagement starting from affordable monthly plans. Scale as you grow.
For developers building integrations
per business portfolio
Perfect for small businesses
per business portfolio
🎁 Free 3 months cancellation for new subscriber
Best for growing businesses
per business portfolio
Full-featured enterprise suite
per business portfolio
All plans include 24/7 AI support, WhatsApp integration, and basic analytics. Compare plans to find the perfect fit.
“Kaundle transformed how we run our coffee shop. The inventory management alone has saved us hours every week.”
Sarah Wong
“The analytics dashboard gives us insights we never had before. We've increased our revenue by 35% in just 6 months.”
James Chen
“Customer support is incredible. They helped us migrate from our old system seamlessly. Highly recommended!”
Aimi Ishan
Join SMEs across Singapore and Malaysia using Kaundle to automate customer engagement, drive loyalty, and grow sales with AI.
Free 3 months • Cancel anytime