CRM & Loyalty Solutions

Turn customer data into repeat revenue

Kaundle CRM streams every interaction into one intelligent platform — analyze big data, blast retention campaigns, reward members, and let AI tell you exactly who to target next.

Book a DemoTalk to Sales

2.4M+

Profiles streamed

1,800+

Campaigns automated

+32%

Retention uplift

3.1x

Avg. campaign ROI

Data Streaming

Every interaction, streamed live

Customer events from WhatsApp, bookings, orders and payments stream into unified profiles in real time — no batch jobs, no stale data, always up to the second.

Features

  • Real-time event pipeline from all channels
  • Unified customer profiles, auto-merged
  • Live activity feed & event history

Benefits

Zero data lagSingle source of truthAlways in syncInstant segmentation

Live Event Stream

STREAMING
Channels
CRM
💬

WhatsApp message · Sofia

just now

📅

Booking created · #BK-2041

4s ago

💳

Payment received · RM258

9s ago

🎁

Voucher redeemed · WELCOME10

14s ago

Big Data Analytics

Reports that read your business

Analyze millions of interactions with automated big data reports — revenue trends, customer lifetime value, cohort behaviour and campaign performance at a glance.

Features

  • Automated big data analysis reports
  • LTV, cohort & revenue trend analytics
  • Exportable dashboards for management

Benefits

Smarter decisionsSpot trends earlyProve ROIBoard-ready reports

Big Data Report · This Month

1.2M

Events analyzed

+32%

Revenue trend

RM1,240

Avg. LTV

Retention rate
Repeat purchase
Campaign ROI
Member LTV
Campaign Blasting

Retain customers with smart blasting

Launch retention and follow-up campaigns across WhatsApp and social channels in minutes. Schedule, segment, and blast — then watch the replies roll into your inbox.

Features

  • One-click campaign blasting across channels
  • Retention & follow-up automation
  • Segment targeting & scheduling

Benefits

Higher retentionRe-engaged customersMinutes, not daysMeasurable replies

Retention Campaign

BLASTING

Campaign message

We miss you! Here's 20% off your next visit — this week only 💙

SL

Sofia · WhatsApp

✓✓ Read
JT

James · Facebook

Replied 🎉
ML

Mei Ling · Instagram

✓✓ Read
AR

Aiman · TikTok

Booked 📅
Delivered · 3,412 customers68% opened
Member Points & Rewards

Loyalty that runs itself

Member points, tier rewards and digital vouchers are earned and redeemed automatically — keeping customers coming back without your team lifting a finger.

Features

  • Automated member points on every purchase
  • Tier-based rewards & digital vouchers
  • Redemption tracking & expiry reminders

Benefits

Repeat purchasesStronger loyaltyZero manual workHigher LTV

Member Rewards

Gold member

Sofia Lim

1,250 pts

1,430 pts

1,750 pts

+180 pts from today's purchase

🎁

Reward unlocked · Free dessert voucher

NEW
⬆️

Tier progress · Gold → Platinum

320 pts to go
✅

Voucher redeemed at checkout · auto-applied

-RM15
AI Insight

AI tells you who to blast next

AI insight analyzes behaviour to build intelligent campaign audiences — predicting churn, spotting VIPs, and recommending the perfect offer for every segment.

Features

  • AI-built intelligent campaign audiences
  • Churn prediction & win-back triggers
  • Next-best-offer recommendations

Benefits

2-3x campaign ROILess guessworkPrecision targetingCompounding growth

AI Campaign Insight

Analyzing 84k profiles…

⚠ 412 customers at churn risk

Recommended: win-back blast with 15% voucher · predicted save rate +21%

⭐ 36 VIPs ready to upgrade

Recommended: exclusive Platinum preview campaign

🎯 Best blast time: Friday 7 PM

Open rate peaks 2.4x · AI scheduled automatically

✨ One-tap: Launch AI-recommended campaign

Ready to grow repeat revenue?

See how Kaundle CRM turns your customer data into retention, loyalty and sales — in one platform.

Book a CRM Demo