Kaundle puts powerful AI — chat, loyalty, ordering, and live support — into the hands of every small business owner so you can run more, hire less, and grow faster.
Running an SME means juggling everything at once. Answering customer messages, chasing orders, running loyalty promos, managing live queues — all while trying to grow. Kaundle's AI does the heavy lifting so you don't have to.
Founded in Singapore and Malaysia, Kaundle was born from a simple truth: small business owners are some of the hardest-working people on the planet — yet most technology is still built for large enterprises with big IT teams and bigger budgets.
We came from deep roots in loyalty programs, artificial intelligence, and big data analytics. We saw that the same AI used by Fortune 500 brands could — and should — be accessible to the café owner, the boutique manager, the clinic receptionist, and the online seller.
Today, Kaundle is the AI engine behind SMEs across Southeast Asia — giving every busy-handed business owner a smart team that never sleeps.
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Countries
100%
Cloud-Based
24/7
AI Always On
99.9%
Uptime SLA
Each pillar solves a real pain point that costs SME owners time, money, and missed opportunities every single day.
Your AI-powered customer service rep that answers questions, qualifies leads, handles complaints, and books appointments — across WhatsApp, Facebook, Instagram, and Telegram — simultaneously, around the clock. No missed message, no overtime pay.
Loyalty programs that run themselves. Our AI profiles every customer, predicts churn risk, and automatically fires the perfect voucher or reward at the right moment — turning one-time buyers into regulars without you lifting a finger.
Let customers browse, select, customise, pay, and reorder — entirely inside a chat conversation. No app downloads, no clunky forms. Our AI turns any messaging channel into a frictionless ordering engine that handles peak hours without breaking a sweat.
Peak hour chaos, solved. When orders flood in, our AI handles live queue management, real-time status updates, estimated wait times, and order amendments — all automatically — so your team can focus on fulfilment, not firefighting.
If you have customers to serve and a business to run, Kaundle was made for you.
Restaurants & Cafés
Retail Boutiques
Clinics & Wellness
Beauty & Salons
Online Sellers
Service Businesses
Our AI pillars are powered by enterprise-grade technology — delivered with zero complexity for the SME operator.
Contextual NLP that understands slang, broken sentences, and multi-language queries. Models that continuously improve from every interaction.
Every message, order, and purchase feeds your business intelligence dashboard. Spot trends before they become problems and opportunities before competitors do.
From campaign blasts to follow-up sequences to order routing — repetitive tasks that used to eat hours are now handled in seconds, triggered automatically by customer behaviour.
Join SMEs across Singapore and Malaysia using Kaundle's AI Chat, Loyalty, Ordering, and Live Support to serve more customers with less effort.